Fortune Clock Casino Terms and Conditions

These Terms and Conditions explain the rules that apply when you use Fortune Clock. They set out the relationship between us and our users, covering account use, promotions, payments and how we deal with disputes. By registering and playing you accept these terms and any additional terms that apply to specific promotions or services.

Account responsibilities

You are responsible for keeping your account details secure and for all activity that takes place on your account. Only one account is permitted per person, household, device and payment method unless we agree otherwise. You must provide accurate information and notify us of any changes. We may suspend or close accounts where we suspect fraud, bonus abuse, chargebacks, account sharing or breaches of these terms.

Eligibility requirements

To open an account you must be at least 18 years old and able to form a binding contract under the law of your country of residence. Some countries are restricted and cannot register; if you live in a restricted jurisdiction you must not attempt to open an account. We may request identity and address documents to confirm eligibility and to meet our legal obligations.

Acceptable platform use

You must use the site for lawful, non-commercial purposes only. Prohibited activity includes using VPNs or proxy services to bypass geographic restrictions, attempting to manipulate games or systems, using automated bots or placing unauthorised bets. Abusive behaviour towards staff or other players is not tolerated and may lead to account closure.

Prohibited conduct

Any attempt to collude, launder money, exploit system errors or breach game rules will result in immediate suspension, forfeiture of winnings and possible legal action. We reserve the right to withhold funds pending investigation where suspicious activity is detected.

General bonus and promotion rules

All bonuses and promotions are subject to specific terms which form part of these Conditions. Bonuses may carry wagering requirements, contribution weights for different games, maximum bet limits while wagering and time limits for use. Promotions cannot be combined unless expressly stated. If you breach bonus rules we may void bonus funds and associated winnings.

Deposits and withdrawals

Payments must be made from accounts in your name. We may set minimum and maximum deposit and withdrawal amounts and apply limits on frequencies. Withdrawals are processed subject to verification checks and may be delayed until documentary checks are complete. We use standard banking and e-wallet services; third-party fees may apply. We may require identity, address and proof-of-payment documents before releasing funds.

Dispute resolution

If you have a complaint please contact [email protected] in the first instance. We will aim to investigate and respond promptly. If a satisfactory outcome is not reached you may seek independent advice or use any alternative dispute resolution procedure available in your jurisdiction.

Updates to terms and conditions

We may amend these terms from time to time. Changes will be published on the site and, where appropriate, notified to account holders. Continued use of your account after changes are published constitutes acceptance of the updated terms. For clarity on any point please contact our support team.